One of the things I love about the North-East is that people still say thanks to bus drivers, as a matter of course... almost everyone does it... however, if I may have a mini-rant...
I had to buy some game thing for my daughter yesterday in HMV... got it off the shelf, and joined the queue (I thought)... turns out the queue had been 'interrupted' by a floor/ceiling pillar, and I had actually joined mid-queue... rather than simply point this out to me, the neanderthal next in queue got rather aggressive... tw@t! With his face about 1/2 inch from mine, I smiled sweetly and said in my best accent "I'm so sorry, sir, I didn't realise"... took the wind out of his sails, as he was expecting me to get aggressive back, I think. Rise above it, rise above it....calm calm...
Then, to get Christmas shopping out of my system, I rounded my trip off with a leisurely pint. The pint was poured haphazardly, and was about 2/3 beer and 1/3 froth. I pointed this out the barman, who reluctantly had another go. It still had about an inch and a half of froth, so I asked him to do it again...

He grabbed it off the bar, and managed to spill most of it taking it to the pumps. Finally I got a decent-looking pint, and as I paid, I smiled at him nicely and said"There, that's much better, isn't it?"
