If you have the reg you've got 'em bang to rights. from experience, employer's attitudes cary wildly, forgive the length:
Dear Sir
In a way I hope you will be able to tell me that the above van was stolen, since I find it hard to believe a paid employee of your company would behave in such a stupidly aggressive fashion.
At a few minutes past four yesterday afternoon, outside the building on Crown Street the driver of the above vehicle screeched to a halt beside a traffic warden. The driver bellowed over "Do you drive a car?" at the warden. The warden responded politely and evenly and your employee responded with a tirade of abuse and foul language, I mean this was a sustained verbal assault on the warden. Three or four people stopped to watch this encounter.
Your employee then screeched off, tyres burning, mounted the pavement with two wheels on the wrong side of the road to cut the corner and turned right to carry on up Crown Street to South Street. This is a 20 mph zone, children and mothers with prams often use this path. The witnesses and I walked over to the warden to see if he was alright, two of us had noted the registration and the traffic warden agreed we had the correct details.
This was the actions of a boy racer. I appreciate it must be frustrating to get a parking ticket but placing other people in danger because your driver was annoyed is not fair and not at all a good impression of your company. If your employee feels he can get away with threatening people and driving in such a intimidating manner then it suggests either your recruitment process or driver sanctions are not working.
I apologise for the length of this email but this man is going to kill someone and it is not fair for him to use quiet residential roads as his own personal racetrack, no matter how angry he must be at getting a ticket.
If you wish I can be contacted at this email address.
Best regards
The manager of the firm called soon after I sent the above email.
He said all their vans had GPS and tracking devices and after checking he confirmed that this was one of their drivers. The manager said they had 1100 drivers and they had won awards for safety and training.
The driver was sacked, the manager said.