It was a new bike is a bit ambiguous, what does new mean, he just bought the bike from Planet X and rode immediately after the purchase on his very first ride on the day of purchase, or new like it was a couple of weeks old? If he had it for a couple of weeks who's to say how rough he treated the bike prior to the ride that resulted in the crash.
While experts in carbon fiber agree that any material can fail; wrecks happen from faulty aluminum, steel, and even rock-hard titanium. The difference with carbon fiber is that it can be difficult to detect signs of damage that might signal imminent failure. Cracks and dents in other materials are typically easy to see, but fissures in carbon fiber often hide beneath the paint. What’s worse is that when carbon fiber fails, it fails spectacularly. While other materials might simply buckle or bend, carbon fiber can shatter into pieces, sending riders flying into the road or trail. And this kind of catastrophic destruction can happen to any part of a bike made with the material. Frame or Fork failures from other materials rarely cause accidents due to the forewarning that something is about to go bad.
I saw a guy coming toward me once on a trail and suddenly he just veered into a bunch of bushes, so I stopped to help him, thankfully he was only scratched up from the bushes, but his CF handlebar broke right in two which caused the bike to veer out of control. But another person I know wasn't as lucky, his $12,000 CF super bike front wheel broke and collapsed causing the entire CF fork and frame to grenade into fragments, he was in a coma for 2 weeks. He was riding in a line with others, there was nothing on the road that caused that event, thankfully there was a doctor in the group and he saved his life. There is an ongoing lawsuit for that one, but for awhile they couldn't determine what caused the crash, and somehow they determined it was the front wheel.
There is an older bike mechanic who says he would never buy a CF bike, he's seen far more failures with all sorts of carbon parts than he had ever seen with aluminum, steel, or titanium, but with titanium those bikes will come with CF forks, and he's seen those fail. My TI bike came with a CF fork as well, but I swapped the original fork out for a fork they claimed was designed for tandem use, so it's a bit more beefier than a standard road bike CF fork which means it also weighs more than a standard CF fork, so far after 12 years there's been no issue with it.
The older first generation of CF bikes were built more stout, they also weighed about the same as a lightweight steel bike, between 19 to 21 pounds, but those older ones seem to have held up just fine, it's not until they started to cut grams by a lot that problems crept up.
Steven Sweat, a bicycle-accident attorney in Los Angeles, says he has worked on numerous carbon-fiber cases, more and more in recent years as the components age. “There are problems with manufacturing, but we’re also just testing the limits of how long carbon can last,” he said.
If you overtighten something on a CF bike or part, it can crush that part and in time cause a major malfunction.
Roman F. Beck, a bicycle-accident forensic expert in San Diego, worries that the growing inventory of older secondhand bikes will become a ticking time bomb, especially now that the material has become pervasive in bike manufacturing. He cites even top-of-the-line mountain bike makers known for premium quality. “As good as [many] frames are, what happens when someone rides five or ten or 20 years from now?” Beck says. “Mountain bikes take a lot of punishment, but nobody knows how long these frames will last in that environment.”
The dangers of CF bikes has become so acute, that there’s already a cottage industry of people who specialize in lawsuits resulting from bike accidents due to carbon fiber failing, including a growing cadre of attorneys and forensic experts who specialize in carbon fiber. That's how serious this has become, this is unheard of in regards to any other type of material.