rh100
Well-Known Member
ASC1951 said:O'Leary says that getting disabled people from check-in to the plane is something the airport should provide, not the carrier, and if you are paying £9.99 for a flight why should you get the same compensation as someone who has paid £200. Both perfectly reasonable points.
If the law says that they must compensate, (going from what I hear on the News, then it is law), then that is their problem and they should cough up. Just because their business model does not sit comfortably with the requirements of the law, does not mean they can pick when to ignore it and make their own rules up.
Whether you pay £5 or £500 for a ticket you still expect the same duty of care that you are entitled to from any operator.
He should price his tickets so the business can afford to cover these costs, then we would see how popular they are.