I have started using subtitles most of the time. When I can adjust the size and font to make them subtle, that is fine. I have had platforms that insist on using bright fluorescent colours to distinguish between characters though, and that is
really distracting!
Another gripe... AI-generated subtitles. I have had several cases recently where the AI repeatedly got it spectacularly wrong. I turned the subtitles off.
A friend round for TV night recently refused to let me switch the subtitles on for characters mumbling in strong accents, but then insisted that I turn the volume up.
More...
More...
A bit more...
Now we had yokels shouting at us but we
still couldn't hear what they were saying!
Wind back a few seconds...
Do it again...
What did he say?
AAAAAAAARGH - let me switch the damn subtitles on!!!!! 
