Moving Landline Phone to VOIP

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We'll soon be moving home and ideally wish to take our current landline phone number with us to the new address (to what will be a VOIP based system).

We also have to switch ISP and are going with Vodafone.

Vodafone tell us that we can't port the phone number because it will be a new address (it will be a new exchange area in the classic sense) but to me that makes no sense because VOIP systems don't care about geography (unless it is artificially forced on the customer by the provider).

Before I go back to Vodafone and get (possibly) more flannel am I right?

Has anyone taken their old traditional landline number with them to a totally different area and used it via a VOIP system?
 

Dogtrousers

Lefty tighty. Get it righty.
We'll soon be moving home and ideally wish to take our current landline phone number with us to the new address (to what will be a VOIP based system).

We also have to switch ISP and are going with Vodafone.

Vodafone tell us that we can't port the phone number because it will be a new address (it will be a new exchange area in the classic sense) but to me that makes no sense because VOIP systems don't care about geography (unless it is artificially forced on the customer by the provider).

Before I go back to Vodafone and get (possibly) more flannel am I right?

Has anyone taken their old traditional landline number with them to a totally different area and used it via a VOIP system?

Check out what Ofcom has to say. If you want to challenge VF then be prepared to refer to an Ofcom policy.

This doesn't look promising https://www.ofcom.org.uk/phones-and-broadband/switching-provider/switching-landline

You can keep your existing landline telephone number when you switch. This is known as number 'porting'. If you want to keep your number, let your new provider know. You can request to keep your old phone number for free even if you have already cancelled your previous service (as long as you request this within one month of cancelling). However, you may not be able to keep your existing landline number if you are switching landline provider at the same time as moving home.
 

Gunk

Guru
Location
Oxford
We'll soon be moving home and ideally wish to take our current landline phone number with us to the new address (to what will be a VOIP based system).

We also have to switch ISP and are going with Vodafone.

Vodafone tell us that we can't port the phone number because it will be a new address (it will be a new exchange area in the classic sense) but to me that makes no sense because VOIP systems don't care about geography (unless it is artificially forced on the customer by the provider).

Before I go back to Vodafone and get (possibly) more flannel am I right?

Has anyone taken their old traditional landline number with them to a totally different area and used it via a VOIP system?

Try another provider like Tamar Communications, we use them for our business
 
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