Hi all,
Recently had a unfortunate chain of events unfold on me due a cracked mudguard, which I'm not entirely sure if it's worth chasing warranty claim after the below events took place.
Too keep things short and sweet, a point form recount:
- 20min into a cycle I notice my rear mudguard has begun to loosen and rattle
- Pull aside to stop and inspect
- Find a crack has formed almost from edge to edge from the top mounting hole, causing it to loosen and rattle
- I decide to take it off thinking it would be the safer option to avoid it from splitting and causing further damage to my bike.
- Closest store (I shall not name) is 10min away by bike, home being 20min away by bike, I decide to go to the bike store to show the fault and hopefully lodge a warranty claim.
- Only armed with a saddle bag, I had no choice by to hold the mudguard in one hand
- Unfortunately, as I cycled on and turning at a T junction, the silver arm of the mudguard gets caught in my front wheel, causing it to wrap around my front hub, further damaging the mudguard tearing it 2 and twisting it.
- Above events also cause me to fall off said bike in front of a moving car
- Spend the next 10-15min trying to unravel it out of my front wheel
- Also damages my front hub cups and bending a spoke
- I end up continuing on foot with a mangled mudguard (now in 2 pieces) in one hand, and my bike with a buckled front wheel in the other hand
- Get to bike store, pay £18 to retrue the wheel and have them hold onto damaged rear mudguard to contact maker and lodge a warranty claim
- Call bike store 2 days later who say warranty claim not worth doing as mudguard is completely destroyed and cannot be proven that it was manufacturer's fault
- I disagree and come to the conclusion that I contact the manufacturer myself and collect mudguard from store
- Due to the douchebaggery of bike store contact, will not go there again
- I begin to write post on CC for opinions and thoughts... good and/or bad
While I understand, it probably wasnt the best idea to continue cycling with a mudguard in one hand, I honestly had no choice but to. Considering that the whole chain of events was caused by a cracked mudguard, is it worth me pushing for a claim, or should I just take it on the chin, cut my loses and learn from it all?
Fire away.
Recently had a unfortunate chain of events unfold on me due a cracked mudguard, which I'm not entirely sure if it's worth chasing warranty claim after the below events took place.
Too keep things short and sweet, a point form recount:
- 20min into a cycle I notice my rear mudguard has begun to loosen and rattle
- Pull aside to stop and inspect
- Find a crack has formed almost from edge to edge from the top mounting hole, causing it to loosen and rattle
- I decide to take it off thinking it would be the safer option to avoid it from splitting and causing further damage to my bike.
- Closest store (I shall not name) is 10min away by bike, home being 20min away by bike, I decide to go to the bike store to show the fault and hopefully lodge a warranty claim.
- Only armed with a saddle bag, I had no choice by to hold the mudguard in one hand
- Unfortunately, as I cycled on and turning at a T junction, the silver arm of the mudguard gets caught in my front wheel, causing it to wrap around my front hub, further damaging the mudguard tearing it 2 and twisting it.
- Above events also cause me to fall off said bike in front of a moving car
- Spend the next 10-15min trying to unravel it out of my front wheel
- Also damages my front hub cups and bending a spoke
- I end up continuing on foot with a mangled mudguard (now in 2 pieces) in one hand, and my bike with a buckled front wheel in the other hand
- Get to bike store, pay £18 to retrue the wheel and have them hold onto damaged rear mudguard to contact maker and lodge a warranty claim
- Call bike store 2 days later who say warranty claim not worth doing as mudguard is completely destroyed and cannot be proven that it was manufacturer's fault
- I disagree and come to the conclusion that I contact the manufacturer myself and collect mudguard from store
- Due to the douchebaggery of bike store contact, will not go there again
- I begin to write post on CC for opinions and thoughts... good and/or bad
While I understand, it probably wasnt the best idea to continue cycling with a mudguard in one hand, I honestly had no choice but to. Considering that the whole chain of events was caused by a cracked mudguard, is it worth me pushing for a claim, or should I just take it on the chin, cut my loses and learn from it all?
Fire away.
