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Who'll be your new service provider? Get in touch with them and have them do the work.

I want to stay with the same lot (Virgin / O2) if I can... Trouble is, even if I go elsewhere, I need to get in touch with them to get the code to carry my number over...

Damned if I do, damned if I don't. :angry:
 

classic33

Leg End Member
I want to stay with the same lot (Virgin / O2) if I can... Trouble is, even if I go elsewhere, I need to get in touch with them to get the code to carry my number over...

Damned if I do, damned if I don't. :angry:
I'm assuming you're with virgin and not O2 at present. Get in touch with O2 and say you want to bring your number across to them.

If you are with O2, say you are looking to upgrade. They'll bend over backwards to help you upgrade.

Either way they'll do the work required.
 
I'm assuming you're with virgin and not O2 at present. Get in touch with O2 and say you want to bring your number across to them.

If you are with O2, say you are looking to upgrade. They'll bend over backwards to help you upgrade.

Either way they'll do the work required.

Yes. I'll have to try again tomorrow - their office shuts at 9pm. Hopefully I will get through to a human and not a bot that's got its knickers in a twist. (Do bots have knickers?)

My fault for leaving it this late, I've never had any problems getting in touch before. Likely they've got a fair few similar requests, given their PAYG service is ending.
 

classic33

Leg End Member
Yes. I'll have to try again tomorrow - their office shuts at 9pm. Hopefully I will get through to a human and not a bot that's got its knickers in a twist. (Do bots have knickers?)

My fault for leaving it this late, I've never had any problems getting in touch before. Likely they've got a fair few similar requests, given their PAYG service is ending.
I had similar with Orange, and EE said I was never with them on as a PAYG number. Despite one listed on my account as an alternative contact number.

I'm still fighting to get my BTCellnet number back, as well as my Orange numbers.

Make a note of your phone IMEI number, and SIM card number. Having both to hand when you call, makes it easier.

Which are you with at present, O2 or Virgin?
 
I had similar with Orange, and EE said I was never with them on as a PAYG number. Despite one listed on my account as an alternative contact number.

I'm still fighting to get my BTCellnet number back, as well as my Orange numbers.

Make a note of your phone IMEI number, and SIM card number. Having both to hand when you call, makes it easier.

Which are you with at present, O2 or Virgin?

Ah, thanks for the tip, I'll make a note of those before I try again tomorrow :okay:

Virgin, at present. And have been for donkeys.

I only want the most basic of contracts as I do most of my internetting via the Casa Reynard broadband connection. Phone is really only used when out and about.

Edited to add, I've only ever had a sim only. Never had a phone from them, handset has always been bought secondhand.
 

classic33

Leg End Member
Ah, thanks for the tip, I'll make a note of those before I try again tomorrow :okay:

Virgin, at present. And have been for donkeys.

I only want the most basic of contracts as I do most of my internetting via the Casa Reynard broadband connection. Phone is really only used when out and about.

Edited to add, I've only ever had a sim only. Never had a phone from them, handset has always been bought secondhand.
So, you're upgrading from PAYG to contract, albeit SIM only. Let them do some of the work.

No O2 shop nearby that you could visit? They'd bite yer hand off for that.
 
So, you're upgrading from PAYG to contract, albeit SIM only. Let them do some of the work.

No O2 shop nearby that you could visit? They'd bite yer hand off for that.

Alas not...

I'll try again tomorrow. Well, later today if we really want to be pedantic...
 

PeteXXX

Cake or ice cream? The choice is endless ...
Location
Hamtun
Morning .
It is dark outside . Not sure what it is doing ! :wacko: Our cars look wet and so does the ground but our windows are dry . I am supposed to meet a friend later and I'm not sure whether to drive or cycle . :wacko: A problem on the M4 with traffic having to be diverted has thrown a spanner into the works . :wacko:
Looks like the westbound slip road at J17 is closed due to an accident..
 
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