Cycling is out then?
Said you were like an area manager I knew.
Would just a visual trip diary work. Gets past any language barriers in its favour.
Just remember, it's service numbers you should take note of, not locomotive numbers.
Best o'luck with the old place.
You wouldn't believe the allergic response I get from most clients to the idea of physical exercise; I've often lived further from work than a client and reached it more quickly because they insisted on catching two separate buses and waiting for fifteen minutes for a six minute bus journey.
Unfortunately I often find it is part of a general learned helplessness; they've been told so long they are incapable or a victim by people around them, that they can't think beyond the most obvious, or most fear based response. This is certainly part of the problem with the client I'm working with at the moment.
Some clients respond to assistance with excitement and joy at realising they are capable of something they were told was beyond them, others double down and make all manner of excuses for not trying.
The "Visual trip diary" is basically what I had in mind. One of the ironies of life is that I don't always have an English language vocabulary for what my job entails. I tend to do things visually because my written German is still pants and I don't want to confuse people more than is necessary.
And... yeah... service numbers, not locomotive numbers... Um... I knew that...