Have you tried doing a reboot? Not sure about Blackberry's as its the 21st centruy now, but I'm sure there's still instructions out there on how to do it.
The mobile equivalent of 'turn it off & turn it on again', in case you didn't know, is take the battery out & leave it for an hour then put it back in again. Worth a try.
Shove it in the airing cupboard, or on a radiator overnight, see how it goes. Just make sure the dog can't get it, mine stopped working after a K9 reset...
Its a common problem, look up blackberry white screen of death, theres a fix for it, mine did it once, the nerd in IT sorted it from a yootoob vid he found.
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