New Bike - Chain Slipping

[cbenson87]

Hi,

I have recently got into cycling and purchased a Specialized Allez E5. I have noticed that the chain is slipping on the cassette if it is on the 3rd largest cog.

It does this when I am using the big and small chainring but only on that rear cog. It will slip in and out from 3rd largest to 4th largest and then back again constantly. If I change to any other gear everything is fine.

Can I fix this myself and if so how please?

Thanks

 

[brucers]

Sounds like gears are not quite set right. You could sort it yourself but it's fiddly. If shop bought they may do it for you.

 

[vickster]

As above take back to shop, they should sort with no question. This is assumes it's a new bike and not a new to you second hand bike which could have drivetrain wear