Starts in May. I think negative feedback did give people the chance to be unfair...or over exagerate potential situations that they encountered. Constructive critisism is more accepted as we know. I can see people putting a neutral or positive mark against the person and still saying how poor their experience was. I think a scoreline perhaps might be more accurate. 1-10 1 being Sh*te and 10 being excellent. Mind you...they have those 4 questions you can score the person when you go to leave feedback. Unsatisfied, neither unsatisfied nor satified, satisfied, above expectations blah blah blah. Can you see it lasting?