Nokia 3310 (2017) stopped working

[Chris S]

I took the SIM and battery out of my Nokia 3310 (2017 model) and then put them back in. It will no longer boot-up, even attaching it to a charger results in nothing.
It's an old phone so it's no big loss but does anybody know what I might have done wrong? There is no apparent damage to the battery connectors.

 

[midlife]

Battery back in the right way? Otherwise can't think of anything.

 

[Chris S]

Battery back in the right way? Otherwise can't think of anything.

There is only one way that the battery can go in.

 

[Slick]

Dirty connectors?

 

[tyred]

Rub the Sim card contacts and the battery contacts on your jeans to clean them up a bit and use a bit of light cardboard to clean the contacts on the phone. Then try it again.

This used to happen sometimes with an old NEC mobile I had years ago.

 

[Chris S]

Rub the Sim card contacts and the battery contacts on your jeans to clean them up a bit and use a bit of light cardboard to clean the contacts on the phone. Then try it again.

This used to happen sometimes with an old NEC mobile I had years ago.

Thanks but the battery connectors are recessed and clean.

I'm beginning to think my phone isn't a genuine Nokia. I've had a look at replacement 3310 phones and the SIM connectors are completely different.

 

[Slick]

Thanks but the battery connectors are recessed and clean.

View attachment 712530

I'm beginning to think my phone isn't a genuine Nokia. I've had a look at replacement 3310 phones and the SIM connectors are completely different.

What about the charge port?

I've seen that blocked with pocket fuzz before.

 

[Chris S]

What about the charge port?

I've seen that blocked with pocket fuzz before.

It's clean. I don't think that would stop the phone booting-up anyway.

 

[Slick]

It's clean. I don't think that would stop the phone booting-up anyway.

If it wasn't getting a charge, it wouldn't start.

 

[Chris S]

If it wasn't getting a charge, it wouldn't start.

The problem was that the phone wouldn't boot-up immediately after the battery had been reinserted.

 

[Gunk]

Those Nokia elves have probably flicked the obsolete button

 

[Chris S]

I think I've found the problem. One of the brass battery connectors is a bit wobbly. I can't see where it joins the rest of the circuit but it's probably come loose from it.