Norton

[gbb]

Cheeky beggars.
My wife noticed a payment to Norton, £70. It seems theyve automatically renewed our antivirus....but we've signed nothing, asked for nothing, simply buy our A/V each year online from wherever is a good price....and nothing like £70.
Bank contacted, payment refunded to our account, bank told the wife this is happening a lot, we're certainly not the first.
Just a heads up.

 

[classic33]

How did they get the bank details?

 

[GrumpyGregry]

Hoped this would be about motorbikes not AV.

 

[Levo-Lon]

Hoped this would be about motorbikes not AV.

Enjoy Trevor at IOM i loved the Rotary

View: https://m.youtube.com/watch?v=wLVeGSkbopc

 

[PeteXXX]

If you purchased it once, there might be summat in the small print saying that it's going to be taken annually. For ever.

 

[HLaB]

How did they get the bank details?

They'll just take the renewal fee out of last years CC that he signed up with :-/

 

[Drago]

If you purchased it once, there might be summat in the small print saying that it's going to be taken annually. For ever.

Well, for 21 years, upon which the Devil pops in to take their souls.

 

[Leedsbusdriver]

Paid for antivirus is not necessary IMO.

 

[Shut Up Legs]

I switched from Norton to Avast! years ago, because Norton antivirus/firewall/<insert_irrelevant_feature_here> is pure bloatware which just destroyed my PC's performance.

 

[User6179]

With Norton you have to go to their website and go into account settings and untick auto renewal, think malwarebytes is the same and both charge about double the price for auto renewal.

 

[classic33]

With Norton you have to go to their website and go into account settings and untick auto renewal, think malwarebytes is the same and both charge about double the price for auto renewal.

Sophos "assumed" you wanted/needed their top of the range when it came to renewal.

They'll just take the renewal fee out of last years CC that he signed up with :-/

Always done that using a seperate card.

 

[Electric_Andy]

Same with a lot of things now. When you initially purchase something, you often "opt in" to auto renewal which is only clear in the small print.

For what it's worth, two separate PC repair shops I have used in the past both said that any of the free anti-virus stuff is perfectly fine for home use.

There's a list here if anyone wants a read, but I've used AVG and Avast in the past and they seem fairly good and unobtrusive.

http://www.techradar.com/news/the-best-free-antivirus