O2 putting up my tariff, is that a breach of contract?

[addictfreak]

Been with O2 for well over 10 years. My contract is up for renewal in March, I will be going elsewhere!

 

[Bollo]

I know it's not adding much to the debate, but Which? have a campaign called 'Fixed means fixed' about this subject. I believe the current situation is that inflationary increases are allowed, but nothing more. I'm also not sure whether this limit can act retrospectively on contracts signed before the new rules were in place. Following the linky might give you some idea of where you stand.

 

[Bollo]

Bridge of contract?

I hope Saga Norén turns up in her Porsche

 

[PeteXXX]

I've been with O2 for years but get a discount with Vodaphone through work. I might give them a go when my contract runs out.
I cancelled my phone insurance a short while ago as I would have to pay the 1st £25 of any claim and only had a few quid more to buy myself out of the O2 contract. That's dropped my bill by £7 a month.

 

[ASC1951]

I know it's not adding much to the debate, but Which? have a campaign called 'Fixed means fixed' about this subject. I believe the current situation is that inflationary increases are allowed, but nothing more. I'm also not sure whether this limit can act retrospectively on contracts signed before the new rules were in place. ...

IIRC there has been some recent litigation on this - even when a provider has T&Cs with a general entitlement to raise prices, if it wants to do that by more than a small amount it cannot insist on a lock-in even if the contract provides for one.

 

[vernon]

I will be sticking with 02. They've consistently delivered an excellent service and I don't mind paying a non-inflation busting price hike. It's unreasonable to expect fixed price contracts unless they are specifically tagged and advertised prominently as fixed price contracts. Despite a 30-35% drop in my income I'm not going to lose sleep over the pence that will be added to my monthly bill. It would have to be a much better contract in terms of coverage of the UK, minutes, texts and Internet usage to temp me to switch.

I can't be bothered scrutinising the small print of other competitors to see if they are price hike free.

 

[Bollo]

IIRC there has been some recent litigation on this - even when a provider has T&Cs with a general entitlement to raise prices, if it wants to do that by more than a small amount it cannot insist on a lock-in even if the contract provides for one.

That sounds about right from what I remember - I think they have to give the punter the option of cancelling the contract.

 

[green1]

That sounds about right from what I remember - I think they have to give the punter the option of cancelling the contract.

As of 1st of Feb I believe.

 

[oldfatfool]

I believe if the rise is above inflation you are entitled to end the contract (and keep the free phone/ ps3 whatever you got) however if the rise is in line with inflation then you are obliged to continue to honor your payments and failing to do so will mean you are in breach of the contract. I think my bill with o2 is going up 70p or so pcm. If I thought I could cancel and retain the handset with no penalty I would but that aside it won't break the bank and the price will go back down at renewal.

 

[Frood42]

When my t-mobile contract went up I got a letter in the post saying when the change would be taking place, and that if I didn't want to continue with the contract I could cancel it before the changes took place.
.

 

[MrJamie]

I got an orange Sim Only contract with Orange, £10.50 a month for something like 500mb, 300 mins and unlimited txts, I use probably 10% of that, but it helps ensure I don't pay extra. It seems really good value too, I'm already out of the 12 month contract and can buy whatever handset I want

 

[T.M.H.N.E.T]

Just looked into my 02 contract and discovered that I have 1gb data monthly, and another 1gb via £10 a month bolt-on. I've never paid attention to it, if 02 want me they send a text. Couldn't even tell you how much it is monthly, only that it's unlimited.

Unfortunately most other providers are crap coverage here so moving (4/12/14) isn't a great option.

 

[glasgowcyclist]

Another vote for giffgaff here.

Calls & texts to other giffgaff numbers are free as are calls to 0800 numbers. My annual expenditure for the past 2 years has not exceeded £40.

GC

 

[the_mikey]

I have o2 currently, but on a sim only contract. I'm considering a move to t-mobile as soon as the current contract period has lapsed.

 

[shouldbeinbed]

I'll be sticking with O2 - Mrs R is with Vodafone and they are even worse - she has had a terrible job getting some unwarranted roaming charges deducted from her bill. I'm afraid they are all as bad as each other, apart from some which are worse.

with you mostly on this one, by the end of my one and only ever vodadone contract, I had taken to referring to myself as a vodadone victim rather than customer. O2 were ok unless I needed technical help. I am now very happy with 3.