astrocan
Veteran
- Location
- Abingdon, Oxon
Our PC wil not connect to the tinternet either for web access or email.
Laptops which connect wirelessly are fine but the PC is plugged into the router with a cable.
I have checked the 'network connections' in control panel and there are two. One is called 1394 and all indications are that it seems to be functioning OK. I have tried to do a repair on this connection but got an error message along the lines that it was not set up for TCP/IP protocol. I have also tried going back to a resotre point without result.
The other connection is a LAN connection and there is a message saying that a cable is unplugged. I have plugged and unplugged the cable both ends and both ways round but, no dice. I have a recollection that on previous occasions when I have been prostrate at the alter of the back of the PC, the socket where this cable attaches had a flashing LED next to it. At the moment this light is not flashing, is this the problem? What does it mean? What do I need to fix?
Any advice, particularly that intended for a simpleton, would be greatly appreciated.
Laptops which connect wirelessly are fine but the PC is plugged into the router with a cable.
I have checked the 'network connections' in control panel and there are two. One is called 1394 and all indications are that it seems to be functioning OK. I have tried to do a repair on this connection but got an error message along the lines that it was not set up for TCP/IP protocol. I have also tried going back to a resotre point without result.
The other connection is a LAN connection and there is a message saying that a cable is unplugged. I have plugged and unplugged the cable both ends and both ways round but, no dice. I have a recollection that on previous occasions when I have been prostrate at the alter of the back of the PC, the socket where this cable attaches had a flashing LED next to it. At the moment this light is not flashing, is this the problem? What does it mean? What do I need to fix?
Any advice, particularly that intended for a simpleton, would be greatly appreciated.