PC won't connect to Internet - any ideas ?

[Spartak]

For the past couple of days I've been unable to connect to the internet using my Laptop

It says I'm connected thru my BT home hub which must be working as both phones are using it.

Any ideas as to troubleshoot this ?

Thanks

 

[swee'pea99]

I'm actually not joking, but...have you tried turning your hub off and turning it on again?

 

[Spartak]

I'm actually not joking, but...have you tried turning your hub off and turning it on again?

Yes ;-)

 

[Ian H]

I'm actually not joking, but...have you tried turning your hub off and turning it on again?

And the laptop.

There should be a reset button on the router. Depending on the model there might be a light which should be blue, and steady—not flashing.

 

[gavroche]

For the past couple of days I've been unable to connect to the internet using my Laptop

It says I'm connected thru my BT home hub which must be working as both phones are using it.

Any ideas as to troubleshoot this ?


Thanks

I have the same problem. Have not tried turning BT hub off and on again as my tablet connects ok.

 

[Markymark]

Switch off everything and power it down. Computer, router, any wifi extenders. Switch then all back on then come back to us.

 

[MichaelW2]

If your internet is not working, how are you asking the question here...

 

[Ian H]

Assuming you're on Windows, right click the wireless icon, bottom-right of the screen, and click 'Troubleshoot problems'. That sometimes resets the connection.

 

[alicat]

I had this a couple of weeks ago. Rather helpfully, I have forgotten how I fixed it.

 

[Crackle]

Is this on WiFi. Try sticking an Ethernet cable in from the laptop to the router. Leave it a few minutes until it connects and then unplug the cable and the WiFi will probably work again.

 

[swee'pea99]

I'd do markymark's turn everything off at the mains, then turn it back on after five minutes, as my first move. If that doesn't work, you could try logging into the router and having a poke around. Type this into your address bar:

(just the highlighted number)

That should get you in.

(No www. or anything, just 192.168.1.254, then hit rtn.)

 

[ColinJ]

My diagnosis is that you are suffering from a serious notwork error!

 

[Salty seadog]

If your internet is not working, how are you asking the question here...

Did you read the op?

 

[Spartak]

Thank you everybody .... it works again !

Turning EVERYTHING off & on again worked

[ Although I'd previously tried this ].

 

[swee'pea99]

Thank you everybody .... it works again !

Turning EVERYTHING off & on again worked

[ Although I'd previously tried this ].

Now you can get a job in IT support!