Phone keeps crashing

[Andy in Germany]

My 'smart' phone has developed a habit of shutting down every ten minutes and restarting, after which of course it demands a pin for my SIM card.

As it is fairly new I can send it back of course, but that's a faff I could do without; is there a simple fix that will persuade it to stop doing this? Some kind of reset perhaps?

 

[HobbesOnTour]

Brand?
If it's backed up to Google (and check that it is!) you could try a factory reset, normally available under settings. Mine is "Settings", "About Phone", "Factory Reset".

You could also Google your brand/model and a brief description.

Mine, a Xiamoi 10, sometimes does this. a "blitz" (apologies ) for maybe a day or two and then back to normal. Had I bought mine more locally, I'd be inclined to return.

Good luck!

 

[ianrauk]

Try a hard reset. Google is your friend.

 

[Andy in Germany]

I've done a hard reset, so far it hasn't done the same. I'll slowly download apps and see how it reacts.

I always expect something like this to happen, so I had the bare minimum of personal data on the wretched thing , so thankfully it won't take much to get it back to normal.

 

[ianrauk]

Also, be worth checking to see if there are any software updates for the phone. Go into settings and you can check.

 

[Joffey]

Get an iPhone

 

[gbb]

Errr no.
I have an iPhone (work) and a Samsung ( personal) My iPhone frequently needs a hard reset, screen goes black, you can just just see the display if you go in a dark room but it's unusable. I hard reset mine about 2 or 3 times a week.
Samsung, never had a problem with any of them really.

It's just the phone I assume, bad luck, a Friday afternoon job so's to speak. But iPhone aren't problem free.

 

[albion]

Is it in a case? Ill fitting ones sometimes cause resets.

 

[gbb]

Is it in a case? Ill fitting ones sometimes cause resets.

Mine is, a rubbery sleeve rather than a case. Hmm, never thought that may be causing it. I will remove it and monitor it.

 

[Andy in Germany]

No sleeves or anything. After a full factory reset it's started the same trick again, so it's going back next week.

It's often said there's more computing power in a smart phone than the Lunar Lander, but at least the lander worked...