Planet X carbon RT80

[Soltydog]

Anyone on here own one of the said models please? I'm after some info. TIA

 

[Roadrider48]

I am not certain on the model, but maybe @vickster
If not, sorry, my mistake.

 

[T.M.H.N.E.T]

I have an RTD80 which is very much the same bike

 

[Soltydog]

I have an RTD80 which is very much the same bike

Could you please have a look at the seat post collar & let me know the max torque settings? Cheers

 

[T.M.H.N.E.T]

7 of Newtons finest metres

 

[S-Express]

The thing is though, the frame itself is not supplied with a seat collar - so in principle whatever seat collar you fit could just as easily say something different like 5nm.

 

[Soltydog]

7 of Newtons finest metres

Cheers for that, but was hoping it was less. I'm having an issue with a warranty claim, but they are claiming I've over tightened. They fit the collar off my old frame & was hoping it had different. My torque wrench was set at 6 so unless that's way out it aint my fault

 

[S-Express]

Cheers for that, but was hoping it was less.

Like I said, the seat collar is not supplied with the frame, so there is no specific recommendation for torque. Just go out and buy a seat collar with a 5nm limit and use that as evidence.

 

[Soltydog]

Surely it's upto them to fit the correctly rated collar. My collar says 7nm but was off a previous bike that also cracked. I was hoping they had just fit it without checking when it should have been a lower rating to give me a better outcome with my claim.

 

[S-Express]

Surely it's upto them to fit the correctly rated collar.

No. The seat collar is one of the customer spec options when you buy the frame (or bike). Or you can not specify one and fit your own. In other words, there is no particular recommended torque setting. Most seat collars I have ever seen are rated to 5nm. 7nm seems high by comparison.

 

[T.M.H.N.E.T]

Anyway good luck with the warranty claim, the last time I contacted PX about a broken part (one of the front mudguard mounts on my London Rd) they wanted the whole bike back in order to warranty a front fork.

They relented when I mentioned I'd waited 3 weeks due to parts out of stock + delivery to Norn Iron and offered me a silver fork, for a lime green bike

 

[Soltydog]

TBH they were good with the first claim. A small crack on the down tube by the cable entry point & they replaced with a new RT80 frame, but after 2 months & only 500 miles they are not playing ball this time I've replied this evening quoting the new consumer rights act "If you discover the fault within the first six months from purchase, it is presumed to have been there since the time of purchase - unless the retailer can prove otherwise."

So I'll see where that gets me, but still may have another ace to play

Wasn't the best of days tbh, car broke down on way home from way, peeing it down with rain & whilst waiting to be rescued I get an email saying their warranty team wont replace the bike

 

[T.M.H.N.E.T]

Haha I'd like to know the outcome please

 

[Soltydog]

Haha I'd like to know the outcome please

It's been on the diagnostic machine & it's the DPF sensor 1 that's faulty

 

[T.M.H.N.E.T]

It's been on the diagnostic machine & it's the DPF sensor 1 that's faulty

DPF removal + deletion is cheaper than a new DPF/ DPF clean that may or may not work I've no EGR in mine either and it's remapped to some pretty handy figures.