S.Giles
Guest
I quite often take my bike on the train, but this can be a problem when there is work being carried out on the track, and a 'replacement bus' is put on by the rail company. The ticket office will quite happily sell you a 'train' ticket, but then you find out that you're supposed to catch a bus instead. I have a problem with this concept already, but things get worse when you have to plead with the bus-driver to let you put your bike in the bus' luggage compartment.
Does anyone know whether there is a legal requirement for the train company to find a way to transport you and your bike to the destination for which you purchased your ticket? I've been in this situation several times in the past, and it doesn't seem right, having bought a train ticket, to then have to beg a bus driver to let your bike on. I think some of the bus drivers can't be bothered to get out of their seat and open the luggage compartment door! They'd rather just turn you away.
I've actually cancelled journeys in the past because of this, so it would be nice to know the answer for future reference.
(The other bus-related thread reminded me of this, but it seemed worth opening a new one to deal with this specific problem)
Does anyone know whether there is a legal requirement for the train company to find a way to transport you and your bike to the destination for which you purchased your ticket? I've been in this situation several times in the past, and it doesn't seem right, having bought a train ticket, to then have to beg a bus driver to let your bike on. I think some of the bus drivers can't be bothered to get out of their seat and open the luggage compartment door! They'd rather just turn you away.
I've actually cancelled journeys in the past because of this, so it would be nice to know the answer for future reference.
(The other bus-related thread reminded me of this, but it seemed worth opening a new one to deal with this specific problem)