read what is written

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MichaelM

Guru
Location
Tayside
peanut said:
why is it that people don't bother to read what is written anymore ?

I appreciate that educational standards have plummeted over the past four decades or so but why is it that some people 'read' what they want to see rather than what is actually written .Grrrrr

There was an e-mail doing the rounds some time back which contained a passage of completely inaccurate text.

It made sense as you'd read what you were expecting to see, and not what was written.

So was I reading what I was wanting to see, or what I was expecting to see based on previous experience? And do people read what it is they want to see or what it is they're expecting?

I've had a google for it, but can't find it. But that's how I remember it.
 

atbman

Veteran
We spent 10 months trying to deal with Social Security over sickness benefit for herself when she was unemployed. It was clear that we were dealing with SSbots. None of her letters were ever answered - in terms of dealing with the points raised by her, and that included direct questions.

That Kafka bloke knew nowt'.

We were reduced to writing to the Minister for the dept. in the form of a table with her questions, their answers (so-called) and the mistakes/failures to answer/understand.

They admitted some errors after 6 months and paid some of the due backdated payment, but not all. It then took another 3 months, after breaking down every, and I mean every, sentence in their case, demonstrating that they simply did not understand their own reasons, let alone hers, before getting it all paid.

My own hypothesis is that, now 50% of the population go to uni, the people who once would have been very competent clerks/administrators, with good levels of literacy and reasoning powers, have been replaced by people, who once would have worked at a level lower than that, are now required to do jobs above their level of competence. They are, sadly, incapable of recognising that and stick to their guns, regardless.

Rant over.
 
OP
OP
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peanut

Guest
never a truer word said .:laugh:

Utility Service personnel and customer services are useless these days . I'd rather talk to a chimp. Get much more sense from a chimp and about the same level of help.:blush:

Wait 20 minutes on an 0845 line and then speak to a 16 year old idgit..

Why don't companies use more mature people that have experience commonsense and good manners grrrrr:angry:
 
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