Recommend me an ISP please.

[junglegusset]

Totally sick of poor speed and service from EE/Orange. I can change my phone line provider in the new year. I am happy to spend about £25 per month if I get good speed and service. Who's any good then? Can anyone recommend a less well known provider? I will not touch anything Sky.

Ta

 

[ianrauk]

Virgin Media.
Excellent service, excellent speeds, good value for money.

 

[junglegusset]

That was fast!

 

[Crackle]

Been using Zen for a good number of years now, they have their own equipment in the BT cabs, good customer service and reliable connection speeds. Not the cheapest but definitely one of the best.

 

[Dismount]

Lots to take in to accunt link below will help and at the bottom of the page more useful links

http://www.freelanceuk.com/technology/choosing_an_isp_broadband.shtml

 

[DCLane]

I'm with BE atm and have been since they started. Fast service, unlimited downloads and reasonably priced.

Unfortunately they've recently been bought by Sky and therefore I'm shifting, but only when there's fibre optic locally which should be in the next 6 months.

 

[junglegusset]

Been using Zen for a good number of years now, they have their own equipment in the BT cabs, good customer service and reliable connection speeds. Not the cheapest but definitely one of the best.

That's one of the one's I have been looking at.

 

[Crackle]

That's one of the one's I have been looking at.

They have download limits, I think the 25 pound package is a 100GB a month, we exceed that so I'm on the next one up, you can buy 10Gb chunks if you run out but they don't throttle the connection and they don't ban or restrict any online games. That might not be important but it is to me, kids you see.

 

[junglegusset]

They have download limits, I think the 25 pound package is a 100GB a month, we exceed that so I'm on the next one up, you can buy 10Gb chunks if you run out but they don't throttle the connection and they don't ban or restrict any online games. That might not be important but it is to me, kids you see.

One of the reasons I am changing is that my kids are increasingly using internet for stuff like gaming, so that's useful to know. Does tha £25 package include line rental?

 

[Dangermouse]

Virgin again........100mb is the dogs

 

[Doseone]

Idnet. Not the cheapest but very good. UK based tech support who are mustard.

 

[Crackle]

One of the reasons I am changing is that my kids are increasingly using internet for stuff like gaming, so that's useful to know. Does tha £25 package include line rental?

No, unfortunately not but they do line rental and call packages which are generally cheaper than BT. It used to be that it was a rolling contract, there's no minimum period, that might have changed but a lot of other providers will tie you in for x months.

^ As Doseone says, they too are all UK support.

 

[junglegusset]

Hmmm, no cable here and no Zen LLU, whatever LLU is. In fact we look like we are pretty poorly served!
http://www.samknows.com/broadband/exchange/WNCSC

 

[slowmotion]

Zen and PlusNet came out top in the most recent Which? survey. Utility Warehouse and Virgin were close on their heels.

TalkTalk is utter rubbish, BTW, but I want to keep my existing email address.

 

[junglegusset]

I've already had the misfortune of doing business with Talk Talk.