Alex321
Guru
- Location
- South Wales
In fairness there's too many unknown variables (traffic, delivery waiting, weather etc etc) to know when they will be delivering something as the schedule is non linear. The sequence can also change throughout the day due to traffic conditions. I would be surprised if the algorithm is set at 5am and does not change as the day progresses
For example, you have to deliver 300 items in and around the city you live in. Can you tell when the 178th item would be delivered?
The best they could realistically do is tell you when they are, say, 10 away from you and that would be in around an hour. Some couriers do this.
So how do all the other delivery services manage it?
They can all tell you when they have received the parcel, when it is at their depot, when it is "out for delivery", and usually on the day, a time range (which may be a couple of hours) within which you can expect delivery.
And actually, so do Royal Mail normally, without going to the tracking page - I will get an email telling me my parcel will be delivered between 11:38 and 13:38 (and yes they are that weirdly specific). So why can't that also be on the tracking page?

