Samsung Galaxy Ace, are they problematic?

[Browser]

Had one for less than a month, downloaded a few apps from the Samsung App store including a puzzle game called Flow. Daughter was playing this yesterday, tried to get on the hardest grid which is 9x9 when the picture on the display started flashing. It wouldn't respond to the soft keys being pressed so I tried the Microsoft Reset (off/on) and all it would do then was show the initial screen of makers name and phoen model, then the startup animation followed by the Samsung logo,then loop back to the animation/logo and around again. Taking battery/SIM/SD cards out and in produced same result.
I had a problem last week when it lost it's data connection (wouldn't even work as a phone), despite being physically next to the 02 mast, and a battery off/on restart was required then. Tesco mobile are sending out a pre-addressed Jiffy bag for it (ten-day turnaround time, bloody good job I don't rely on the thing eh?), has anyone else had problems like this with this phone? WIfey and son have both got the same make/model, bought at the same time so it might just turn out that I've got a Friday afternoon job. I'll have to see what comes of the 'repair' they are going to do.......

 

[HovR]

Not the Galaxy Ace, but I've had no issues what so ever with the Galaxy Ace 2.

 

[threebikesmcginty]

Never happen with a shiny apple phone.

 

[HovR]

Never happen with a shiny apple phone.

Wrong.

A family member had an iOS update pushed to their iPhone over the network, only it apparently wasn't compatible with their 3GS iPhone. The phone was rendered completely useless and all data was lost - So even Apple phones go wrong sometimes.

 

[threebikesmcginty]

So even Apple phones go wrong sometimes.

Clearly user error.

 

[vernon]

Clearly user error.

Definitely.

They should have bought an Android phone.

 

[threebikesmcginty]

Definitely.

They should have bought an Android phone.

If they want second rate stuff I agree entirely.

 

[Peteaud]

Never get this sort of issue with my Nokia 5110

 

[marinyork]

I had a problem last week when it lost it's data connection (wouldn't even work as a phone), despite being physically next to the 02 mast, and a battery off/on restart was required then. Tesco mobile are sending out a pre-addressed Jiffy bag for it (ten-day turnaround time, bloody good job I don't rely on the thing eh?), has anyone else had problems like this with this phone?

That's a common fault on various mobile phones on various networks.

The other stuff though, that isn't normal.

 

[HovR]

Clearly user error.

Although I doubt this will persuade you, this family member is a tech-geek type person and Apple enthusiast, and would have no reason to lie about this to me, but hey-ho. Besides, the fact that this was possible even by user error as you claim is an issue in itself. I believe the issue was similar to this, although I don't remember the specifics.

Besides, perhaps OP just wanted useful maps, and hence got an Android phone?

 

[Drago]

The Ace is problematic. Woman went through several and ended up punting it away on eBay.

Hope you didn't buy it!

 

[Pennine-Paul]

never had a problem with mine
sent from a galaxy ace :-)

 

[mcshroom]

Same with mine. Works fine.

 

[marinyork]

Same with mine. Works fine.

Just out of interest are people here saying that they've never had any issue with a phone (any phone whatsoever) dropping a 2G and/or 3G signal and then failing to re-find it?

 

[Cletus Van Damme]

I have one, never had any issues with it. Great phone for the price.