An answer to a question no-one was asking. A while ago, I had three motorbikes, and they all had a Scottoiler. Excellent bit of kit and well worth it when you are putting 100+ bhp through a chain costing £100+ for thousands of miles in all weathers, especially if you are doing long trips away from home. But on a bicycle - no. I am surprised to read about the forum tactics (assuming these were orchestrated by the company) as whenever I had to contact them they seemed a down-to-earth bunch of people and very helpful.