Sports Direct doesn't do returns anymore

[alicat]

There may have been a misunderstanding somewhere along the line. I think if you had carried on you would have got the second item 'free' and a £12 credit. Otherwise you could have returned the first item and got a £22 credit then immediately bought the second item using £10 credit.

Okay they don't do returns when not legally obliged to; however I doubt they are crediting less than the price you paid.

 

[KnackeredBike]

Quite a few people think that you are entitled to a refund no matter what. Almost all do but technically there is no obligation for in store purchases if you have simply changed your mind. No surprise that Mike Ashley land is different though.

When I worked at Primark as a kid we would have people kick off a couple of times a day because they couldn't return underwear or bikini bottoms - often with the "I've only tried it on once".

 

[midlife]

I'm really confused at what people are thinking ..., just use the credit note to pay for new item like it was your own cash.

 

[midlife]

[QUOTE 4968688, member: 21629"]I am not allowed to do that !!! I am required to pay my own money !!![/QUOTE]

They have made a mistake. Store credit / credit note is the equivalent of cash to them as it's being spent in their store.

 

[classic33]

I'm really confused at what people are thinking ..., just use the credit note to pay for new item like it was your own cash.

Going by the first post,
£22 item being returned, credit note issued.
New item, £10.
They wanted to take £10 out of the £22 credit.
£10 payment expected, for the new item.
Total cost of the new item £20.

They got the credit wrong.

 

[Salty seadog]

@User21629 They have got it wrong. Take it back and get your credit to spend. If the kids say the same again ask to speak to the manager who will know what is correct.

 

[midlife]

Going by the first post,
£22 item being returned, credit note issued.
New item, £10.
They wanted to take £10 out of the £22 credit.
£10 payment expected, for the new item.
Total cost of the new item £20.

They got the credit wrong.

Ah right, re read the first post and indeed the checkout staff have cocked up! I'd try again and take a pencil and paper and write it down for them..

 

[screenman]

Take a pencil and shove it up the idiot of a cashiers nose, scream and shout until you get what is being described by many on here.

 

[midlife]

Take a pencil and shove it up the idiot of a cashiers nose, scream and shout until you get what is being described by many on here.

Reminded me of this

 

[screenman]

not the best advice on how to deal with a kid who made a mistake.

The kid was 47 and was not bothering to explain to the customer.

 

[pplpilot]

I wouldn't buy anything from them on the basis of I can't stand the fat twat that owns it.

 

[Tim Hall]

The kid was 47 and was not bothering to explain to the customer.

Not according to @User21629
[QUOTE 4968565, member: 21629"]The problem is that our SD employs children only (the girl at the till I was talking to can easily be my daughter if I would have kids) .[/QUOTE]

 

[screenman]

Not according to @User21629

One of my wife's customers got his daughter to drop him off this Thursday, she is 66, he a 100 next month.

 

[screenman]

I find SD can be good value at times, clever business model.

 

[Accy cyclist]

I wouldn't buy anything from them on the basis of I can't stand the fat twat that owns it.

I think this sums SD up perfectly well.