I have a sad tail to tell....
Once upon a time in Southsea was a local bike shop that was known as "Butlers" and they purveyed a good choice of cycling equipment, clothing,bikes and advice.
Then they moved to larger premises and started messing around with a newfangled thing called the "Internet"
Another move occurred to bigger premises, as the "Internet" became more important, but you could still talk to someone and buy things. You could even collect the from the store!
Then there was another move, and after some ten years experience I was not concerned when my rear dérailleur failed as I passed by these premises on the way home, so could buy a new one and fit.... but alas there was only a buzzer at the door, and a contact number.
No... despite the fact my bike was unserviceable and could be fixed in minutes.... they would post the part to my house, they could not under any circumstances come down the stairs, accept my credit card and provide the dérailleur
That was the last time I shopped at
Wiggle