Excellent sounds like you have a good lbs
I certainly do. When I went in to buy my bike the lad was infinitely patient with me, lifting bikes down so that I could try them, he also assured me that having a 16" frame does not make me a midget.I had a great LBS like this. Give them as much support as you can - many, mine included, disappeared because of the on-line firms.
When I went back to pick it up, they had fitted my pannier rack and then took another long time to show me how the gears worked, (I was used to twisty gears not having some on both hands) and how to take the quick release wheel off.
The reviews were so so online but everyone from the owner down have been lovely. I shall have to write them a glowing review.