Several days ago we started to get random disconnects to the Internet. The speed also dropped to just a few Mb/s.
Doing the usual troubleshooting revealed no fault with our equipment, but we had no dial tone ( the internet was still connecting sporadically)
Doing a speed test told us that our ISP was “ TalkTalk “ although we have FTTC with Zen Internet. Mrs Tenkaykev tried to set a recording on our YouView box yesterday evening, and the “ Splash Screen” again reported TalkTalk as being our ISP. I’ve reported the issue to Zen and they’ve acknowledged an external fault which should be fixed by tomorrow evening.
I’m curious as to the origin of the fault and wondered if any technical people could hazard a guess as to what’s going on.
Doing the usual troubleshooting revealed no fault with our equipment, but we had no dial tone ( the internet was still connecting sporadically)
Doing a speed test told us that our ISP was “ TalkTalk “ although we have FTTC with Zen Internet. Mrs Tenkaykev tried to set a recording on our YouView box yesterday evening, and the “ Splash Screen” again reported TalkTalk as being our ISP. I’ve reported the issue to Zen and they’ve acknowledged an external fault which should be fixed by tomorrow evening.
I’m curious as to the origin of the fault and wondered if any technical people could hazard a guess as to what’s going on.