"The new enabling customer input interface program will be switched on tomorrow!"
"Houston we have a problem".
EEEUP Cosmaio, hope tha's all decorated up for Halloween !
I walk like igore as it is, with the byegad mask on as we'll old lady's will faint and children will run away.
The new interface is so now any one wants any service from us they have to pay first, so we get there brass before we have done a lick. It will cut back on people not paying there invoices.
Basically it will vastly increase the amount of time people will have stay on the phone while we in put all the information, form a 3min turn over to about 10 if the payment goes through first try.
Gosh it is fantastical what they can do with technology now.
We have gone from one lady taking names and address and handing them over to the ops to contact them and collect there payment on the spot, to a call centre passing the info to two admin staff booking in the appointment then two doing the billing and invoicing.
I have noticed I have very hairy arms today.
Up the workers