She has finally managed to change her password and get back in. I'll speak to her again later to go through a few things!
Guess what... she had only put
MY email address in as her alternative contact details
BUT NOT TOLD ME! I had been getting iffy-looking messages claiming to be from Microsoft over the past few days - 'suspicious activity on your account x*********
z@hotmail.com' and just routinely deleted them on the grounds that I do not have an email address like that!
She has now set up a gmail account as her alternative account, and I suggested that she puts her mobile number in there too.
I used to live up the 'hill' beyond the Wallace, so I knew Jubilee Crescent very well. I used to go to the library there.
I think a day like that is coming sooner than I'd like! I can put up with having to get up once during the night but if it gets to once an hour then even I will feel obliged to see the doc...