markharry66
Über Member
Booked a holiday in Jan for all inclusive to Benidorm. All paid off on time.
Got to Thursday, my mate who booked holiday gets a text from them The flight time or destination on your holiday may have changed. We were due to fly out on the Sat morning at 6am text came at 4pm on Thursday.
Mate rings, apparently hotel that we were booked into was unsafe and thompsons have decided to drop it from their holidays. No alternative holiday available only refund or alternative holiday in 10 days.
I find the level of customer service from this company disgraceful. I am not a big fan of the holiday industry as a whole but this is a new one on me. Be wary of Thompsons holiday. Thats a year without a holiday thanks.
Got to Thursday, my mate who booked holiday gets a text from them The flight time or destination on your holiday may have changed. We were due to fly out on the Sat morning at 6am text came at 4pm on Thursday.
Mate rings, apparently hotel that we were booked into was unsafe and thompsons have decided to drop it from their holidays. No alternative holiday available only refund or alternative holiday in 10 days.
I find the level of customer service from this company disgraceful. I am not a big fan of the holiday industry as a whole but this is a new one on me. Be wary of Thompsons holiday. Thats a year without a holiday thanks.