I live up in East Lothian, near Edinburgh, and I sometimes take my bike on the train and into Edinburgh and cycle home on the days that I do have to work in the city. The early morning (7-9am) trains can be congested and it's always impossible to even get into the carriage that has the (inadequate) bike rack in it so I usually jump on, last, into one of the other carriages. This has never been an issue until this morning when I was aggressively prevented from boarding a carriage by one of the conductors. I was told to head for the bike carriage but I knew I'd end up being at the doors anyway and I stated this and headed off to another carriage and boarded. Thankfully, he never came near me so public and embarrassing slanging match was avoided. I have checked this operator's regs and there is nowhere in them that states that I cannot board a carriage that has no bike rack. I've approached the operator via their on-line complaints form so time will pass before they respond. Can I ask members here of their similar experiences and how they were resolved, if at all?