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NorthernDave
Never used Über Member
- Location
- The real Northern Powerhouse
You just need the booking reference and the debit card you used to pay.
Go to the machine, follow the instructions on screen - it's so simple even I can do it!
Edit to add, make sure you wait for it to print out all the tickets - it will say how many are being printed on screen and it's usually more than you might think. If you reserved seats it will print those too.
Go to the machine, follow the instructions on screen - it's so simple even I can do it!
Edit to add, make sure you wait for it to print out all the tickets - it will say how many are being printed on screen and it's usually more than you might think. If you reserved seats it will print those too.
[QUOTE 5051535, member: 9609"]just had a book a train for early tommorow, havn't been on a train for years and never used one of these booking systems, have bought ticket (39 to london, cheaper than I guessed). It says I get tickets out of machine at station with debit card? do I need to print the letter confirmation thing out ? I don't have a printer and its getting a bit late to ask a neighbour.
I have to be on this train 6am the morrow and getting a litle worried I won't have correct paperwork[/QUOTE]
If you booked online you should have a booking reference. Go to station with the card you used to purchase ticket online. Go to ticket machine. Tap "collect tickets". Follow instructions on screen, which will be to insert card (no payment will be taken, it is just to confirm ID), enter booking reference, and probably to confirm details.
You will need the booking reference which you should have been emailed.
I have to be on this train 6am the morrow and getting a litle worried I won't have correct paperwork[/QUOTE]
If you booked online you should have a booking reference. Go to station with the card you used to purchase ticket online. Go to ticket machine. Tap "collect tickets". Follow instructions on screen, which will be to insert card (no payment will be taken, it is just to confirm ID), enter booking reference, and probably to confirm details.
You will need the booking reference which you should have been emailed.
mjr
Comfy armchair to one person & a plank to the next
- Location
- mostly Norfolk, sometimes Somerset
Allow enough time before your train to collect the tickets. The same machines will probably be selling tickets for immediate travel too, as an alternative to any ticket office m, but you have to use the machines to collect tickets - they usually won't allow you to collect them from a staffed counter any more.
jefmcg
Guru
Bromptonaut
Rohan Man
- Location
- Bugbrooke UK
As others say. Go to machine and select 'collect pre booked tickets' or similar then follow prompts. It will want the card you booked on (as ID) and then the alphanumeric booking code provided when you booked and then emailed to you. If you cannot print it or send it to your phone then write it down (carefully!!).
It's pretty simple and darn near foolproof. Even I can do it!!
It's pretty simple and darn near foolproof. Even I can do it!!
PhilDawson8270
Veteran
You can use any card. It doesn't have to be the one that was used to make the booking despite National Rail saying this in a few places.
nickyboy
Norven Mankey
- Location
- You want hills? We got hills
Assuming @User9609 has a contactless Debit or Credit card. Otherwise it's either an Oyster card or buy a ticket at the counter
nickyboy
Norven Mankey
- Location
- You want hills? We got hills
That's interesting and I didn't know that. Can you use any card whatsoever? Not even your card?
I remember I went to pick up a Fast Ticket and then remembered I had cancelled the Cr Card I had booked with and had a new one. Cue considerable panic on my part...I went to the Virgin information desk and they sorted it there
Or take a bike, what with this being a cycling forum and all.
jefmcg
Guru
[QUOTE 5051631, member: 9609"]10 minutes to the tube ?
arrive king cross 9:40
walthamstow 10:00 ?
could be rolling on the M11 at 11
Home 10pm
anyway - thanks all for the help and pointers - heading off to bed[/QUOTE]
Nothing is that reliable in London, but yes, pretty close to that. Probably 5 minutes to the tube, if you don't get lost ... and 15 minutes. So 25 from the train seems quite likely
sleep well and bon voyage.
arrive king cross 9:40
walthamstow 10:00 ?
could be rolling on the M11 at 11
Home 10pm
anyway - thanks all for the help and pointers - heading off to bed[/QUOTE]
Nothing is that reliable in London, but yes, pretty close to that. Probably 5 minutes to the tube, if you don't get lost ... and 15 minutes. So 25 from the train seems quite likely
sleep well and bon voyage.
We regularly use this service for work travel - my office books the ticket on their card and passes the code number on to me. I need to swipe my card (any card would do) to collect the tickets.
According to TheTrainLine, you need the card used to make the booking for certain tickets, but for some types of bookings any card will do. It should tell you at payment time whether you’ll need a specific card.
mjr
Comfy armchair to one person & a plank to the next
- Location
- mostly Norfolk, sometimes Somerset
"Tap" means hold your contactless card against the yellow pad to the right of the barrier you're entering/exiting through, or by the red boundary line if there aren't barriers.
It's obvious once you've done it, but I use King's Cross St Pancras more than others and there are always people new to London struggling to do it.
