I am really sorry to hear that. It doesn't have anything to do with the book, The Seven Habbits Of Highly Effective People does it? If it does you have my deepest condolences.
I have to say I love the role playing aspect of those courses. I always play a psychotic character and scare the crap out of people who don't know me. As for the impossible challenges I found that saying "xyz is no longer core to our business and thus we can outsource the design and building of it" got at least a laugh. I always though that it was blue sky thinking
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