SS actually told me lies, at least three lies in order to add unnecessary work to the quote. One of them they said that extra venting was required to comply with FENSA regulations. I let him carry on, but at the end when I finally told him to leave I pointed out that FENSA was a trade association and not a regulatory body and that he was a shiester.To be fair, and I've used Safestyle twice, you do get the hard sell and stupidly inflated initial quotes that you just have to nail down to something more sensible, shame you have to go through that palaver.
That said, on both occasions, their punctuality, speed of work and quality hasn't disappointed me.
I did consider using someone else the second time for the hard sell bull....but rather assumed they're all cut from the same cloth.