RyanW
The abominable Bikeman
- Location
- Ashford, Kent
Im moving out soon, the 12th to be exact. Work this out,
if i disconnect on the 13th of july i get charged £16 + 16 early fee,
if i disconnect on the 25th, i get charged £1.99 BUT i will have moved out, so they cant collect the equipment ,
but, if i arrange it now to be on the 25th, i get charged £6 for an early disconnection fee, because they have a 30day notice, even though i notified them 10 days ago, and they told me to call up sooner to disconnect as "there system" (Computer says no?) wont let them do it earlier, in order to cancel on the 25th, i have to call up on the 25th but i will have moved out!! so instead they charge me an extra £16.
So basically to sum up.
Virgin Media charge me £30 to end my contract early, because they cant end it on time due to there system......
If i did end it on time, i would be charge £1.99 but i cant because i have to first call up on the day, which i cannot, and as its not 30 days surely i would be charged a disconnection fee and then for teh equipment i cannot give back...
Confused?
I am.
Summary VM sucks my inner tube
god am i annoyed.....
if i disconnect on the 13th of july i get charged £16 + 16 early fee,
if i disconnect on the 25th, i get charged £1.99 BUT i will have moved out, so they cant collect the equipment ,
but, if i arrange it now to be on the 25th, i get charged £6 for an early disconnection fee, because they have a 30day notice, even though i notified them 10 days ago, and they told me to call up sooner to disconnect as "there system" (Computer says no?) wont let them do it earlier, in order to cancel on the 25th, i have to call up on the 25th but i will have moved out!! so instead they charge me an extra £16.
So basically to sum up.
Virgin Media charge me £30 to end my contract early, because they cant end it on time due to there system......
If i did end it on time, i would be charge £1.99 but i cant because i have to first call up on the day, which i cannot, and as its not 30 days surely i would be charged a disconnection fee and then for teh equipment i cannot give back...
Confused?
I am.
Summary VM sucks my inner tube
god am i annoyed.....