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Carwash

Señor Member
Location
Visby
Mr Pig said:
Point me to a new DVD burner for a 17" Intel imac at a reasonable price and I'd be very happy.

They do seem to be a pain - there are plenty of places in the UK that claim to sell them, but they all seem to be out of stock! Even dabs! :wacko:
 
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Mr Pig

Mr Pig

New Member
Carwash said:
They do seem to be a pain

Yip. Even used ones, with no guarantee that they even work, are £70 on eBay! So you see what I'm getting at? There are no aftermarket replacement DVD drives available for the iMac, it's an official Apple one or nothing. It's also pretty much impossible to upgrade the processor or graphics and the machines have no PCI or other expansion ports. And this is better than a PC how?
 

red_tom

New Member
Location
East London
My G5 iMac had the vertical lines issue about 2 years after I bought it. I took it into the Apple store on Regents Street and the technician didn't even boot it, he just took me at my word. I received a phone call from the same guy 3 days later saying that everything was completed. When I had a peek inside after the unit was returned I noticed they'd cleaned everything (fans etc) as well as replacing the logic board. Service was excellent all round.
 

red_tom

New Member
Location
East London
About a year and a half ago. No issues since. I wonder if it really helped actually seeing the technician face to face (not that this is a viable alternative if you don't live near to a store) and thus bypassing all of the call centre messing about.

I think your argument about not being able to replace the processor, graphics card and not having expansion slots isn't a PC vs Mac one. It's a form factor choice. There are (albeit pretty pricy) Macs available with lots of expansion options and PCs with similar (lack of) upgrade capabilities to the iMac. You'd have the same issues with the laptop suggestion you were making earlier.
 
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Mr Pig

Mr Pig

New Member
red_tom said:
You'd have the same issues with the laptop suggestion you were making earlier.

That's true. The two differences are cost and service options. A bigger Mac costs a lot more than a desktop-style PC and if your PC or laptop fails you have lots of options as to where to get it fixed. I have a friend who can get just about any part for any PC or laptop and he doesn't even work in the trade. So over all it is always likely that faults will be cheaper to fix on a PC.

Mac used to counter this by suggesting their products were higher quality. I no longer think that is true.
 
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Mr Pig

Mr Pig

New Member
Saga continues.

In my original complaint to Apple I told them about the screen and the faulty DVD drive. They put a month's warranty on it and said that it was ok to tell the repair centre to fix the DVD drive as well as the screen.

They supplied a new DVD drive to the repair centre along with the other requested parts for the screen. The DVD drive is worse than it was to begin with and won't do anything. The repair centre called to say that Apple have told them they should not have fixed it and won't cover the second repair!!

This is after them telling us that it was ok to get the DVD drive fixed and them supplying a new DVD drive. These people are hard work...
 
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Mr Pig

Mr Pig

New Member
Uncle Mort said:
I've called up Apple Support and they've given me a case number to get it fixed within 30 days.

Good stuff. That's what they did with us but it took four phone calls before they would cave in. And we bought the blasted thing brand new!

My advice would be to sell it when you get it back. From what I've heard this problem can reoccur. My son now has a PC built up to his spec, runs Ubuntu and has a 24" widescreen display!
 
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Mr Pig

Mr Pig

New Member
Uncle Mort said:
In an ideal world, Apple would flog the OS for use on anything, but I can't see that coming soon.

You can run OSX on a PC, my son has done it, but I don't think it was easy or ideal. It'll come though I think.

I friend of mine has been using Windows 7 for a few months now and he says actually really good! You never know.
 
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