That is so not true and is something I take offence to.
Bit like cyclist, there are good and bad.
Do you understand net.
Yep, good and bad.
A few years ago hub was looking for a specific car.
Saw one in Aberdeen, called Tues to arrange test drive on Sat. Went along on time, no car, waited 35 mins then car arrived. Had been used as a courtesy car and had obviously just transported some very wet, smelly dogs to the beach for some fun. Interior and exterior were filthy.
No apologies from salesman, just a fake enthusiastic, "jump in", re, no thanks.
Walked away.
Went to Dundee for a test drive, garage stayed open till we arrived, then spent plenty of time for a decent test drive and lots of questions, excellent customer service, bought the car, much higher spec and good price.
When we went to pick the car up, salesman met us at train station, had everything organised and could not have been more helpful. That's the way to do it!