Well, that's very nice.

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I like Skol

A Minging Manc...
I have had two memorable occasions of this kind of thing happening.

1st was when choosing an engagement ring with my current wife. We were in a small, independent, family owned jewellers and the lady owner was a bit of a dizzy thing. They were a lovely couple and very enthusiastic. She kept getting out more and more trays to show my wife alternative rings. The counter was getting a bit crowded and eventually the inevitable happened and one of the trays went over. We picked them all up and she put them back in the tray and I asked is that all of them? She looked at the tray and said yes, then carried on. We had visited the shop at lunch time then my wife went back to work. I got a excited phone call from her a few hours later, she had found one of the solitaire rings in the bottom of her handbag, what should she do, everyone in the office was telling her to keep it?
I told her to phone the jewellers, tell them you had the ring and would drop it off on your way home from work. It was probably worth about £2k and the shop might never have noticed it had gone and even if they did, would never know where it had gone but they were truly grateful and when we picked up our chosen rings a week or two later we were given a lovely bunch of flowers and some chocolates as a thank you. :becool:

The 2nd event was less glamourous. I ordered a suspension lift kit for a friend's land rover because he wasn't very internet savvy. It duly arrived and I checked it over and noticed a small part was missing, just a shock absorber bush. I phoned the supplier and they promised to post out the missing item straight away. a couple of days later the missing part arrived then the next day another full kit turned up, worth around £350! I must admit I was tempted to sit on it for a couple of weeks and then if no one noticed to stick it on ebay for a reasonable sum. I resisted temptation and rang the company to inform them of their mistake. In the meantime I had another member of the car club take an interest in the kit for his car so I eventually passed it straight on to him and the company got paid a discounted amount to cover not having to courier the package back to them then out to the customer. I can't remember how it worked but I think I made £20 on the deal in the end....

There have been many other cases where I have done 'the right thing' without financial or material gain but I do feel spiritually and morally better for it in the long run, karma and all that.
 

Stinboy

Über Member
Contact the seller and make them aware of their error. There's a reasonable chance they may just tell you to keep them given the price.

It's their incompetence; I would keep them and not let it bother my conscience. If they realise their mistake and ask you to return them at their expense then fair enough, but otherwise I wouldn't be bothering.

We all make mistakes, that's why the put rubbers on the end of pencils. Do you think it's right to punish peoples innate fallibility?
 

Brandane

Legendary Member
Location
Costa Clyde
Do you think it's right to punish peoples innate fallibility?
There's a few possibilities here.
1. It's a one man band who might be significantly out of pocket. But he should keep better records; lesson learnt.
2. It's a big organisation who won't miss them.
3. It's a big organisation who will miss them, and by bringing their attention to the mistake you might well be getting an employee into bother when it might otherwise have gone unnoticed. Hence why I justify keeping them unless otherwise notified by the seller.
 

Stinboy

Über Member
There's a few possibilities here.
1. It's a one man band who might be significantly out of pocket. But he should keep better records; lesson learnt.
2. It's a big organisation who won't miss them.
3. It's a big organisation who will miss them, and by bringing their attention to the mistake you might well be getting an employee into bother when it might otherwise have gone unnoticed. Hence why I justify keeping them unless otherwise notified by the seller.

There's more than 3, but to consider the ones you've spotted:

1. Is it really the OPs job (or anyones for that matter) to be giving lessons on how to keep proper accounting records? In any case, if it were brought to their attention, that would highlight the fact their record keeping is crap, and they could do something about it. 'Lesson learnt' as you say. If you do nothing and keep the item, they don't learn anything in the short run do they?
2. It's lazy and all too convenient to assume this and use it as justification. Tell you what, lets extend that to all large organisations who 'won't miss' their stock. I'm off in a bit to wander into Evans and pinch a brand new bike. They have loads of them up and down the country. Loads and loads.
3. Getting an employee into bother? Really? This is more likely to happen when the 'big organisations' robust (most likely) detective internal controls kick in. Assuming that the OP recieved a despatch note with the second pair of gloves, that will appear as unmatched to a sales invoice/payment reciept. And thus the employee is 'in bother'.

Good attempt at trying to defend what is, let's face it, a pretty crap attitude though.

Keep up the good work :smile:
 

Brandane

Legendary Member
Location
Costa Clyde
I'm off in a bit to wander into Evans and pinch a brand new bike.

That is theft. When some incompetent company or individual sends something to your address, you haven't stolen it. It isn't your job to return it to them; that smacks of the policies of companies in the 80's who sent you LP records along with an invoice, whether you wanted them or not. It was then YOUR responsibility to return them if you didn't want them! Thankfully that practice was stamped out IIRC..

Keep up the good work :smile:

Thanks. I will.
 

Stinboy

Über Member
That is theft. When some incompetent company or individual sends something to your address, you haven't stolen it. It isn't your job to return it to them; that smacks of the policies of companies in the 80's who sent you LP records along with an invoice, whether you wanted them or not. It was then YOUR responsibility to return them if you didn't want them! Thankfully that practice was stamped out IIRC..



Thanks. I will.

Good spot!

Seriously mate - stop digging :smile:
 

Brandane

Legendary Member
Location
Costa Clyde
stop digging
Your experience of the law is what?
 

Stinboy

Über Member
Your experience of the law is what?

My experience of the law is irrelevant, surely?

The reason why I suggested that you 'stop digging' is to save us all having to go back and forth with the same arguments. Your position on keeping any item sent to you in error, whether it be legal or not, is tenuous at best. I'm not one to harp on about ethics or morals, but I like Skol pretty much has the sum of it.
 

Drago

Legendary Member
To muddy the waters further, what if Rupert Murdoch sent it? Not only is he so wealthy that he won't notice, but he's a despotic tyrant so surely deserves to have it sequestered?
 

dan_bo

How much does it cost to Oldham?
I have had two memorable occasions of this kind of thing happening.

1st was when choosing an engagement ring with my current wife. We were in a small, independent, family owned jewellers and the lady owner was a bit of a dizzy thing. They were a lovely couple and very enthusiastic. She kept getting out more and more trays to show my wife alternative rings. The counter was getting a bit crowded and eventually the inevitable happened and one of the trays went over. We picked them all up and she put them back in the tray and I asked is that all of them? She looked at the tray and said yes, then carried on. We had visited the shop at lunch time then my wife went back to work. I got a excited phone call from her a few hours later, she had found one of the solitaire rings in the bottom of her handbag, what should she do, everyone in the office was telling her to keep it?
I told her to phone the jewellers, tell them you had the ring and would drop it off on your way home from work. It was probably worth about £2k and the shop might never have noticed it had gone and even if they did, would never know where it had gone but they were truly grateful and when we picked up our chosen rings a week or two later we were given a lovely bunch of flowers and some chocolates as a thank you. :becool:

The 2nd event was less glamourous. I ordered a suspension lift kit for a friend's land rover because he wasn't very internet savvy. It duly arrived and I checked it over and noticed a small part was missing, just a shock absorber bush. I phoned the supplier and they promised to post out the missing item straight away. a couple of days later the missing part arrived then the next day another full kit turned up, worth around £350! I must admit I was tempted to sit on it for a couple of weeks and then if no one noticed to stick it on ebay for a reasonable sum. I resisted temptation and rang the company to inform them of their mistake. In the meantime I had another member of the car club take an interest in the kit for his car so I eventually passed it straight on to him and the company got paid a discounted amount to cover not having to courier the package back to them then out to the customer. I can't remember how it worked but I think I made £20 on the deal in the end....

There have been many other cases where I have done 'the right thing' without financial or material gain but I do feel spiritually and morally better for it in the long run, karma and all that.
And nobody had to die.
 
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