Copied text of an email that I sent to them last week: "Hello As you can see from this forwarded email, I joined the CTC online two months ago. Apart from this receipt for my payment, I have had nothing from you to acknowledge my membership. I haven't received a magazine, email, a list of local events or anything that would make me feel that I have joined a useful and welcoming club. This is a pretty poor show from a membership organisation. New members should be more important to you than this. Can you let me know what benefits my membership will bring, both to me individually and to cycling in the UK as a whole? And can you let me know why I should bother renewing my membership next year? Regards" They haven't responded yet, annoyingly. My mate has been a member for years. He has recently moved house and is having tremendous difficulty getting them to change his details. Does anyone know what's going on?