What's happened to Planet X Store Collection?

[Alembicbassman]

I went to order something today and store collection is not available

Is the store shutting down?

 

[Tommy2]

Is it a case that a lot of stock is not at store but actually In a warehouse so needs to be shipped directly from there?

 

[vickster]

Call and ask? Or livechat. There's no obvious mention of store collection on their site however

https://www.planetx.co.uk/help

 

[Venod]

This is a link to the Store, I can't see a mention of it closing but with PX who knows whats in the pipeline, more likely its too much hassle seperating orders between store and warehouse shipping.

https://www.planetx.co.uk/stores

 

[Thorn Sherpa]

Hope there's no closures I get a lot of my bits from there a good shop imo

 

[BSOh]

I ordered stuff on friday and only got a message today saying it had been picked. Maybe staffing issues?

 

[Elybazza61]

Hope there's no closures I get a lot of my bits from there a good shop imo

Well at the prices they charge I would imagine the shop would run at a loss(provided they do charge the same as the website).

 

[Alembicbassman]

Free delivery if you spend £100 at Planet X

Chain Reaction Cycles Free Delivery if you spend £12

The In Store Collection option at the checkout was ideal as I'm only 8 miles from the shop and used to cycle in to pick up my bits.

 

[Thorn Sherpa]

Well at the prices they charge I would imagine the shop would run at a loss(provided they do charge the same as the website).

I have wondered how they continue to trade when a lot of their prices are so low? I've ordered online and gone to the store and I think most of the prices are the same for what I was looking at.

 

[Bianchi boy]

I ordered stuff on friday and only got a message today saying it had been picked. Maybe staffing issues?

Similar situation here, ordered something Monday morning just gone, and only just arrived at Post office yesterday, Wanted item for this weekend, no chance of that now !!

 

[Tommy2]

I recently ordered something and it took about 3 days to be picked and another 4 to arrive, but the time I ordered before that it was picked and shipped same day (Sunday) and arrived by Tuesday???

 

[Alembicbassman]

Store closed a few weeks ago.

https://cyclingindustry.news/online-specialist-planet-x-closes-its-only-retail-outlet/

Mixing it with the big boys online.

Wiggle now own Chain Reaction

Sports Direct own Evans

Halfords own Tredz

Delivery cheaper at all of them.