Speak for yourself. Mine spent much of the 90s locking up at random and tipping me down stairs. They improved once I started cycling more!
Someone stole one of our bins (we're on a service road by an A road, so I guess we're an easy location for someone who's damaged their bin to pull up, nick ours and drive away with it) and I had to register for an account and fill out a five-page web form to report it and get a new one. Now it says the request has been processed, I don't know what that means and I'm going to wait a while to see what happens before filling out a three-page web form to ask.

Note down the serial numbers of your bins, folks, because you need it if they get nicked...