Absolutely livid at Npower.

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vernon

Harder than Ronnie Pickering
Location
Meanwood, Leeds
and frankly i didn't find your opinion of myself too flattering and i seriously question your qualification to judge me in the first place.


To be fair to ASC1951, you hardly presented yourself as a calm and rational person firmly gripped by reality in your original post. Before criticising folks' opinion of yourself, try looking in a plane mirror without wearing rose tinted spectacles. :thumbsup:
 
OP
OP
Melonfish

Melonfish

Evil Genius in training.
Location
Warrington, UK
To be fair to ASC1951, you hardly presented yourself as a calm and rational person firmly gripped by reality in your original post. Before criticising folks' opinion of yourself, try looking in a plane mirror without wearing rose tinted spectacles. :thumbsup:

Yes but its the intermanets. how you write something here is not a true reflection of yourself, plus it surmounted to an attack on my character. my point is how can he judge my character by one post.

anyway the point is moot, i felt like a rant and i did, it was good to get it off my chest, besides these rose tinted specs allow for a much greater sense of well being in life, if only that magic mirror on my wall would stop telling me i'm such a [deleted expletive]
 

vernon

Harder than Ronnie Pickering
Location
Meanwood, Leeds
Yes but its the intermanets. how you write something here is not a true reflection of yourself, plus it surmounted to an attack on my character. my point is how can he judge my character by one post.

anyway the point is moot, i felt like a rant and i did, it was good to get it off my chest, besides these rose tinted specs allow for a much greater sense of well being in life, if only that magic mirror on my wall would stop telling me i'm such a [deleted expletive]

My point is that your one vituperative post created a much stronger image of you than the hundreds of even tempered posts. You rendered yourself fair game to criticism with that one posting. I will admit to wondering how your hyperbole could be justified and how you coped with genuinely stressful situations.

<homily> The good that we do, nobody remembers. That bad that we do nobody forgets. </homily>
 

vernon

Harder than Ronnie Pickering
Location
Meanwood, Leeds
:thumbsup: Gotcha. I thought it was a misspelt 'plain', the opposite of...erm... fancy.


I've lost count of the number of times that I have had to change 'plain' to 'plane' in pupils' science exercise books when they are writing up optics experiments.
 

Fnaar

Smutmaster General
Location
Thumberland
It's "plane" to see they need speelong lessins

I've lost count of the number of times that I have had to change 'plain' to 'plane' in pupils science exercise books when they are writing up optics experiments.
 

Brandane

The Costa Clyde rain magnet.
OP, I've had the same e-mail from NPower a while back. It was resolved at the time, can't remember how. They are a shower of complete and utter shysters who get away with murder simply because they are supplying a product which we cannot practically do without. Problem being, any other supplier I have used is exactly the same. I would love to change supplier (again) but what is the point, they all shaft you eventually.
FWIW, quite right to go nuclear at them. If we all sat back quietly and let them shaft us, then they would do us over even worse than they already do. I dislike them all, with a vengeance. Just like politicians :cursing:.
 

Archie_tect

De Skieven Architek... aka Penfold + Horace
Location
Northumberland
Just received a letter dated 23.5.13 referring to an undated earlier letter informing me that they were about to extend my contract with them for 12 months... never received an earlier letter. Phoned the 0845 number on the letter, got through but the person that answered cut me off without speaking [but I could hear them breathing....] so no wiser.

I imagine the renewal terms on the extended contract are horrendous but because I didn't 'get in touch' before their undisclosed deadline referred to in the undated letter which I didn't receive, I'll not be able to do anything about it for a year... Sneaky!
 

asterix

Comrade Member
Location
Limoges or York
I am vicariously Absolutely Livid at Npower. Although maybe it is Not Their Fault!?

A relative switched to them in May, dual fuel. Since then they have charged for electricity and obtained the money by direct debit, fair enough, but they have never been billed for gas. In June the customer queried this and was told there were difficulties and they were 'working with the old supplier' (British Gas) to 'agree on the meter reading they'll use to close the account and that [npower] will use to open your npower account'. In July in response to a further query, they sent a standard letter saying it had been xferred to the Complaints Team who would resolve it (within 28 days), advising progress. In September another letter apologising for the delay and 2 weeks later another, advising her she could complain to the Ombudsman.

The only conclusion I can draw from the letters is that Npower have failed to agree a final meter reading with British Gas although they haven't said as much.

Trouble is that npower is not easy to contact by phone so the privilege of talking to a Real Human Being has not yet been bestowed unto us. Their internet is also bust:

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Of course, now gas prices are shooting up it'd be good if they didn't charge at the new rate!


Anyone used the Ombudsman? Any good?
 
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