I was in Sainsburys years ago and a cleaner was buffering the floor. No signs up so I never noticed and slipped on my backside sending my basket of shopping all over the place. No one came to my aid or offered to help and when I went to complain the employee at customer relations clearly couldn't give a toss. The eventually called over the security guard who rather than trying to calm me down (was annoyed not angry) was squaring up to me offering a fight. Crazy. So since then I have never shopped in their stores or their petrol stations. I used to have a Sainsburys local in walking distance from my house but would bypass it to go to the Asda out of principle :-) Anyone else have anything similar?