Crikey - that aint good. Hope you managed to reclaim your money.Used Hotel.com once. They e-mailed my visa card details along with my name and address to the hotel in a way that could be used by anyone, and somebody did. I will never use them again.
I usually use booking.com, and it's well worth checking reviews on Tripadvisor.
I have often found rooms to be cheaper on the hotels' own site than on booking.com, and sometimes the other way round...
Don't [usually] book through any of the on-line booking agencies... check out the reviews on TripAdvisor, filter out the stupid reviews for a balanced view and ring the hotel direct for a comparison price against the ones on-line...they will usually better it if they can as they save money not paying agencies' commission.I usually use booking.com, and it's well worth checking reviews on Tripadvisor.
I have often found rooms to be cheaper on the hotels' own site than on booking.com, and sometimes the other way round...