James Freeman, the managing director of First West of England said: “We have seen extremely icy weather move in on Monday and Tuesday, followed by thick fog on Wednesday, which unfortunately slowed traffic more than usual all through Bristol during rush hour.
“In addition, we saw a surge people, many of whom we believe were cyclists using buses people who would normally travel via any other means to avoid having to use our poorly resourced and over subscribed bus service.
“As a result, buses were getting full quicker, with consequential delays for passengers boarding at stops closer in to the city centre.
“To solve these problems in the short term we would need to deprive shareholders of their dividends so that we could invest in a lot more buses and drivers than we currently have, but none the less we are trying our best with what is left after the £5,400,000 profit from last year has been divested.