nickAKA
Über Member
- Location
- Manchester
You are all a funny lot. I started this thread to have a whinge about Decathlon's shoddy after-sales care, but everybody only seems interested in how the mechanics of the fastening device for the bottle cages work.
I'm an engineer by trade and have been cycling 'seriously' for a couple of years; I suspect I've learned more about bike maintenance & repair on here & other online sources than a lot of chain store employees will learn in their entire employment. To most of the employees it's just a job, they have no passion for it, they'll move on to something else as soon as an opportunity arises... in the meantime they just toe the party line and follow procedure and I wouldn't knock them for that tbh. You get the odd one who does know their stuff & cares enough to share their knowledge with you, the consumer, but they are the exception. Imagine how many daft questions they have to field on any given day, it must be soul destroying...
In summary, gain as much knowledge as you can on the subject (here is a good place to start, as is youtube) so you don't have to rely on the (let's be honest) poorly paid staff in multinational businesses who are trained to be largely be corporate drones or find a LBS who share you enthusiasm.