Leodis
Veteran
- Location
- Moortown, Leeds
Sounds like rose should arrange for it to be collected and sorted. I'd be talking to CAB and my credit card company if they weren't prepared to sort it, after all it's under warranty surely
I tried to request a refund Vickster and Finlay just fobbed me off with I have to allow they to make the repair which is fine, they needed to send me a bike box and organise collection was all, he then came back with the attitude of you need to help us help you so I told him I would help myself and get it repaired myself and avoid Rose in future.