Big Thumbs Up For Exposure Lights

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mangid

Guru
Location
Cambridge
I run an Exposure TraceR and the tab on the silicone ring ripped off the other day. Sent a query on Tuesday evening asking if they sold them. Got a response on Wednesday morning asking for pictures so they could Identify the correct replacement. Got home Thursday evening and there was a first class package for me with a replacement ring.

The light is getting on for two and half years old I think, so outside warranty.

Exceptional service, and excellent lights.
 

Pat "5mph"

A kilogrammicaly challenged woman
Moderator
Location
Glasgow
Moving this to the review section ^_^
 

huwsparky

Über Member
Location
Llangrannog
I run an Exposure TraceR and the tab on the silicone ring ripped off the other day. Sent a query on Tuesday evening asking if they sold them. Got a response on Wednesday morning asking for pictures so they could Identify the correct replacement. Got home Thursday evening and there was a first class package for me with a replacement ring.

The light is getting on for two and half years old I think, so outside warranty.

Exceptional service, and excellent lights.
Always a nice feeling getting a pleasant surprise with regards to customer service.
 
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